Legal

1. Who we are

TJH Media Publishing (“TJH,” “we,” “us,” or “our”) is a United States–based company and is the controller of personal information collected through this website and our publishing services. You can reach us at [email protected].

2. The information we collect

Information you give us

• Account information: name, email address, password (encrypted), and any pen names you create.
• Manuscript and creative material: manuscripts, story seeds, synopses, attachments, intake forms, and any other work you upload or paste into our tools.
• Communications: messages you send to our editorial team, support requests, and contact form submissions.
• Payment information: when you purchase a paid program, our PCI-compliant third-party payment processor collects your card details directly. We do not store your full card number on our servers.

Information collected automatically

• Usage data: pages you visit, features you use, time spent, referral source, and similar analytics signals.
• Device information: browser type, operating system, IP address, and approximate location derived from IP.
• Cookies and similar technologies: session cookies for authentication and a small number of functional cookies. We do not use third-party advertising trackers.

Information from third parties

• Payment confirmation: we receive transaction confirmations from our payment processor.
• Public market data: when you run an Opportunity Snapshot or Ideation project, our proprietary process pulls publicly available comparable book and market data from major retail and review platforms, indexed through specialist third-party data providers, to inform the analysis we generate for you.

3. How we use your information

• To provide our publishing services, including manuscript review, the Ideation Studio, the Opportunity Architect, and editorial communication.
• To process payments and deliver the program tier you have purchased.
• To run AI-assisted analyses on your behalf (your input is sent to large-language-model providers we work with under data-protection terms; we never use your manuscripts to train public models).
• To improve our platform, fix issues, and develop new features.
• To communicate with you about your work, your account, and material updates to our services.
• To comply with legal obligations and protect our rights.

4. Legal bases (EU/UK users)

If you are in the European Economic Area or the United Kingdom, our legal bases for processing are:

• Performance of a contract — to deliver the services you purchased or signed up for.
• Legitimate interests — to operate, secure, and improve the platform, in a way that does not override your fundamental rights.
• Consent — where required (for example, optional marketing emails). You can withdraw consent at any time.
• Legal obligation — to comply with tax, accounting, or regulatory requirements.

See our GDPR Statement for a full description of your rights.

5. Who we share information with

We share personal information only with the categories of service providers required to run our platform, and only on the basis of written data-protection terms:

• Payment processing — a PCI-compliant third-party processor handles your card details.
• Cloud storage and infrastructure — leading cloud providers host the files you upload and the systems that run our services.
• AI infrastructure — large-language-model and AI-platform providers we work with under data-protection terms power the analyses you request. We do not use your manuscripts to train public models.
• Market-data providers — specialist third-party data providers retrieve publicly available comparable book and market data on our behalf. We do not share your manuscripts with these providers.
• Email and notification providers — to deliver editorial messages and account notifications.

The specific identity of our subprocessors forms part of our proprietary process. A current list of named subprocessors is available to verified customers on written request to [email protected].

We do not sell your personal information. We do not share manuscripts or creative material with anyone outside the categories listed above.

6. International transfers

TJH Media Publishing is based in the United States, and your personal information will be processed in the United States. If you are located outside the United States, including in the United Kingdom or the European Economic Area, you understand that your information will be transferred to and stored in the United States, which may have data-protection laws different from those in your country. Where personal information is transferred internationally, we rely on the legal mechanisms required by applicable law, such as EU Standard Contractual Clauses, the UK International Data Transfer Agreement and Addendum, and equivalent safeguards offered by our service providers.

7. How long we keep your information

• Account data: for as long as your account is active.
• Manuscripts and creative work: until you delete them, or up to seven years after your last engagement, whichever is sooner.
• Editorial messages and program records: up to seven years after your last engagement, for record-keeping and tax purposes.
• Payment records: as required by tax and accounting law (typically seven years).

You can request earlier deletion at any time — see Section 9.

8. How we protect your information

We use industry-standard security controls, including encryption in transit, encrypted storage, scoped access controls, and regular security reviews. No system can be guaranteed perfectly secure, but we treat the work you entrust to us with appropriate care.

9. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your information (subject to legal retention requirements).
• Restrict or object to certain processing.
• Receive a portable copy of your information.
• Withdraw consent where we rely on consent.
• Lodge a complaint with a data-protection authority.

To exercise any of these rights, email [email protected]. We will respond within thirty days, and may need to verify your identity first.

10. US state privacy rights

If you reside in a US state with comprehensive consumer privacy legislation, you may have additional rights regarding your personal information — including the right to know what categories of personal information we collect, the right to access and delete it, the right to correct inaccurate information, the right to opt out of “sales” or “sharing” of personal information for cross-context behavioral advertising, and the right to non-discrimination for exercising these rights. The specific rights available to you depend on your state of residence.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising. To exercise any state privacy right, email [email protected]. We will respond within forty-five days, and may need to verify your identity first. Authorized agents may submit requests on your behalf with appropriate documentation.

11. Children

Our services are not directed to children under sixteen. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

12. Cookies

We use cookies and similar technologies for authentication, session continuity, and basic analytics. We do not use third-party advertising trackers. You can disable cookies in your browser, although doing so may break parts of the platform that depend on staying signed in.

13. Changes to this policy

If we make material changes to this Privacy Policy, we will update the “Last reviewed” date above and, where appropriate, notify you by email or in-product notification.